Terms of service
LEGAL POLICIES
The Fashion Exchange Collective
Effective Date: [Insert Date]
Welcome to The Fashion Exchange Collective. By accessing our website, donating items, or purchasing products from our platform, you agree to the following policies and terms.
1. ABOUT THE FASHION EXCHANGE COLLECTIVE
The Fashion Exchange Collective is a curated fashion resale platform that focuses on extending the life cycle of clothing and accessories through donation, redistribution, and resale.
Our business currently operates primarily:
• Online
• Through digital platforms
• Through occasional pop-up events
2. DONATION POLICY
The Fashion Exchange Collective accepts donations of clothing and accessories to support sustainable fashion and clothing reuse.
By submitting a donation through our intake form, drop-off, or scheduled pickup, you agree to the following:
• All donated items become the property of The Fashion Exchange Collective once accepted.
• Donated items may be resold, redistributed, recycled, repurposed, or donated onward at the company's discretion.
• Donation acceptance is subject to review based on condition, quality, and brand alignment with our platform.
We reserve the right to decline any donation that does not meet our standards.
Donated items will not be returned once accepted into our inventory system.
3. DONATION RECEIPTS
Donation receipts may be issued upon request for recordkeeping purposes.
The Fashion Exchange Collective does not determine the value of donated goods. Donors are responsible for determining the value of their donation for personal tax purposes where applicable.
The Fashion Exchange Collective is currently a for-profit entity unless otherwise stated.
4. PRODUCT SALES
Items sold through The Fashion Exchange Collective are primarily pre-owned or donated items.
By purchasing from our website or pop-up events, you acknowledge:
• Items may show signs of wear consistent with pre-owned clothing
• We make reasonable efforts to describe item condition accurately
• Colors and appearance may vary depending on screens and lighting
All items are sold as-is unless otherwise stated.
5. RETURNS & EXCHANGES
Due to the nature of resale and donated inventory, all sales are final unless otherwise specified.
If an item arrives damaged due to shipping, customers must contact us within 48 hours of delivery with photo documentation.
6. POP-UP EVENTS
The Fashion Exchange Collective may host or participate in temporary retail pop-up events.
Inventory availability at pop-ups may differ from online listings. Pop-up purchases are also subject to the final sale policy.
7. INTELLECTUAL PROPERTY
All content on this website including but not limited to:
• Logos
• Brand names
• Artwork
• Graphics
• Photography
• Written content
are the property of The Fashion Exchange Collective and may not be copied, reproduced, or distributed without written permission.
8. LIMITATION OF LIABILITY
The Fashion Exchange Collective shall not be liable for:
• Allergic reactions to fabrics or materials
• Misuse of products purchased
• Loss or damage resulting from use of products sold
Customers purchase and use items at their own discretion.
9. WEBSITE USE
By using this website, you agree not to:
• Use the website for unlawful purposes
• Attempt to access restricted areas of the website
• Copy or redistribute website content without permission
• Interfere with website functionality
10. PRIVACY POLICY
The Fashion Exchange Collective respects your privacy.
Information collected may include:
• Name
• Email address
• Phone number
• Shipping information
• Donation form submissions
This information is used solely to:
• Process orders
• Coordinate donation pickups or drop-offs
• Provide customer service
• Improve our services
We do not sell or share personal data with third parties except as necessary to process transactions (such as payment processors or shipping carriers).
11. TEXT MESSAGE CONSENT
By submitting your phone number through our website forms, you consent to receive text messages or phone calls related to:
• Donation coordination
• Order updates
• Pickup confirmations
The Fashion Exchange Collective does not send promotional spam or sell phone numbers to third parties.
12. CHANGES TO THESE POLICIES
The Fashion Exchange Collective reserves the right to update or modify these policies at any time. Changes will be reflected on this page with an updated effective date.
13. CONTACT
For questions regarding these policies, please contact:
The Fashion Exchange Collective
Email: ebony@fashionexchangeco.com
Phone: (215) 240-0536